Contact Us
Whether it is a question about your order, help choosing the right leather, or anything in between, we are here for it. Reach out below and a real person will get back to you.
The fastest answers are here
Where is my order?
Your shipping confirmation email has your tracking link. Full details on delivery times are in our shipping policy.
Shipping Policy →
Returns and warranty
Every piece is backed by our 2-year warranty. Here is how returns and exchanges work.
Warranty & Refund Policy →
Leather care and product questions
Scratches, shades, sizing, and how to keep full-grain leather looking its best.
Read the FAQ →
Send Us a Message
Include your order number if you have one. It helps us get you an answer faster.
Free delivery
Enjoy fast and free shipping across the USA—no hidden fees.
Responsive Support
Got questions? Our team is here to assist you at info@jamesleather.com.
Satisfaction Guarantee
We stand by our products—if you’re not satisfied, we’ll make it right.
Warranty
Built to last—our craftsmanship is backed by a 2-year warranty.
Secure payments
Shop with confidence—your payment is safe and encrypted.